Research
Survey finds health data privacy concerns may curb patients’ AI use
Over 70% of surveyed patients worry about the privacy of their protected health information.
A survey found that privacy concerns may discourage patients from using artificial intelligence for health-related tasks. Ipsos conducted the survey on Wolters Kluwer’s behalf, polling 254 U.S. patients in March. Over 70% of respondents worried about the privacy of their protected health information.
About 1 in 4 respondents said they pursued healthcare sooner after using AI to research symptoms or conditions. About 30% said they would use AI to find a healthcare provider, while 28% would use it to create a diet plan, workout routine or sleep schedule, and 19% to navigate insurance coverage.
Respondents also worried about AI bias (72%) and hallucinations (69%). A vast majority said a human expert should validate AI-generated health responses. Nearly half said health advice tools using AI should undergo federal testing and approval.
